What a pleasant, inviting experience! Check-in and confirmation of details, i.e. type of massage requested, are easily confirmed. There is adequate and confortable seating available for the few minutes between check-in and being escorted, by your masseuse, ti the private, cozy, comfortable massage room. My masseuse asked whether I had any specific areas of concentration, then retired ti allow me time to undress and lay under the covers on the table. The massage was effective and well-performed, relaxing and stretching muscles and ligaments as necessary. All in all an excellent experience, and one I recommend without hesitation.